Chatbots can reduce the workload of humans, where it can deal with uncomplicated matters in an autonomous manner, by responding to real questions from humans. Many have been used so far especially on the web, such as FAQ sections of websites.
The new Pandorabots Spellbinder service, by Pandorabots Inc. is able to create such chatbot characters automatically and very fast, just by “listening” to transcripts of TV and radio shows, movies, chat logs, interviews etc… The regular chatbot creation time is much longer, which is done manually to incorporate thousands of sentences into a working bot. The system can be used on many platforms such as instant messaging, games, cell phones, toys and so on, as well as being multilingual. And there is no doubt at all that it such software will be used on robots soon.
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Reference: www.kurzweilai.net/news/frame.html?main=/news/news_single.html?id%3D11275
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