In a recent conference organized by Wall Street Journal, IBM CEO said that the Watson AI program is to be used by a billion users by 2018. Watson is a natural language processing AI program, which made an impressive entry to news headlines, when it had defeated human champions in the game Jeopardy. Since then the software is constantly being improved, and two of the most significant uses are healthcare and customer services. For a detailed report see the article on WSJ.
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